Over the last 40 years for the Growth (MySuper) option.*
Strengthening Australia’s economy by supporting industries that are important to our members.
Insurance update
Insurance for our members is very important given the work many of them do. We’re continually working to improve the management of insurance claims so that members and their families get the support they need in a timely way.
Cbus Super acknowledges that some of our members and claimants are experiencing unacceptably long delays in the processing of insurance claims and certain claims communications from us.
We are deeply sorry for the stress and anxiety experienced by our members, claimants and their loved ones by these delays. This is not the experience we want for our members, claimants and their loved ones at an already difficult time in their lives. If you have questions about your claim, please call our specialist insurance team on 1300 722 152 between 9am-5pm (AEDT) Monday to Friday.
We are committed to fixing these issues and working through the unresolved claims. We are also working with our administration partners to assign extra resources, improve claims processing and build better, more resilient systems for the future.
We thank our members and their loved ones for their patience and apologise again for any inconvenience we may have caused.
Cbus has been part of the Australian building and construction, and related sectors for 40 years.
The 2024 Annual Integrated Report reflects on our past, how the Fund has evolved, whilst continuing to deliver the best possible retirement outcomes for our members.
And be the number one specialist super fund in our target sectors.
At this year’s Annual Members' Meeting we’ll celebrate our 40 year anniversary milestone. Hear from the leaders of your super fund about our achievements over the last year.
This meeting will be held online on Thursday, 28 November 2024 at 6pm AEDT.
*As at 30 June 2024. The Growth (MySuper) investment option return is based on the crediting rate, which is the return minus investment fees, taxes, and until 31 January 2020, the percentage-based administration fee. Excludes fees and costs that are deducted directly from members’ accounts. The inception date for the Growth (MySuper) investment option is 1 July 1984. Past performance is not a reliable indicator of future performance.
^Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. 1280401 Chant West Awards issued 22 May 2024 are solely statements of opinion and not a recommendation in relation to making any investment decisions. Awards are current for 12 months and subject to change at any time. Awards for previous years are for historical purposes only. Full details on Chant West Awards.
Statement regarding ASIC proceedings against Cbus Super on insurance claim delays
Read our Media Release
