Get the help you need face to face

Sometimes it’s just easier to speak to someone in person when dealing with your super. Our experienced staff are available at our Sydney location 5 days a week to help you with your super needs and if they can’t they will point you in the direction of someone who can.

Sydney front counter

 

Level 25, 44 Market Street, Sydney

Open 8:30 am-4:30 pm (local time), Monday to Friday

Get directionschevron_right

What our Sydney front counter staff can help you with

check

Open your account

If you need help to open your new Cbus account we can do this for you.

check

Change your details

Get help updating your email, phone number or address on the spot.

check

Account login

Our staff can take you through the login process and help reset passwords.

check

Benefit payments

Super benefits are there to fund your retirement. Learn when you can access your super and the situations that permit an early release, such as severe financial hardship.

check

Insurance enquiries

Insurance is important! Want to change your level of cover? We can show you how.

check

Open a SIS account

A super income stream can provide regular, flexible and tax-effective income during your final years of work and into retirement. Come in and we can help you set yours up.

check

Printing forms

Not sure what form to fill out? We can help you find it print it and help you lodge it.

check

Beneficiaries nomination

We can talk you through the applications to ensure your super is left to who you want.

check

Voluntary Contributions

Want to add more to your account but not sure how? We can help you through the process and explain your options.

Need more in-depth advice?

Sometimes you need more specialised information than what our front counter staff are able to provide. In this instance, as part of your Cbus membership, you also have access to our team of qualified financial advisers who the front counter staff can put you in touch with.

Find out more